The first one is credibility.

Credibility is the quality of being trusted and believed in. If you say you are profession for example and but don’t look or act like one.

so next time you are getting read for a first time meeting ask yourself;
Do l look the part?
How will l act the part?
How will l sound the part

Answering and acting on these simple questions will soon have you not only primed for the occasion but also experiencing the acceptance and success they bring.